At which point Tradesy put a hold on the funds because I was a new seller (I had sold another item prior with less frustration, which is why I decided to use them again). You'll find more information on how to return an item to a Professional Seller just here. The website is user friendly to navigate. Prom season is here, and you deserve to look and feel amazing for your big party! Tradesy allows you to list as many items for sale on the site without any additional fees. Hi James,We recently reviewed your feedback and wanted to follow up with you. Find an alternative. Hi Nikema,We recently reviewed your feedback and wanted to follow up with you. In that case, Tradesy will ship it back to the seller with no handling and return shipping charges. One way to do this is by cross-listing to multiple marketplaces using a smart system like OneShop. We hope we were able to address all of your concerns, but if there's anything else you need please don't hesitate to ask. But all the reviews said it was legit and I could not find the item anywhere else. The seller payout process is HORRIBLE. Photos must not come from the Internet; no retail photos or stock photos. You can make money on Tradesy by selling items like clothing, shoes, bags, and accessories from top designer brands. Fashion items that are not sold on Tradesy include: Tradesy is an app and a website that allows users to sell secondhand ladies high-end fashion and luxury items, such as clothes and shoes, at reasonable prices. Everything went to expectation. They were well-packaged and beautiful. Not to worry, as this article will provide you with everything you need to learn before listing your items for sale and keeping your earnings safe. We want to do anything we can to make each experience worthy of your best possible rating! See more here. We believe that our competitive 19.8% commission fee coupled with our always-free listings allow more of the earnings from your Tradesy sale to end up in your pocket compared to most other resale options - both on and off the web. With years of experience and data to inform our systems, and millions of happy buyers, we are able to detect replicas with 99.7% accuracy. Some common items you can sell include designer goods like bags, shoes, clothes, accessories, and anything ceremony-related as long as they are fashionable and authentic. Im not the only one who has submitted complaints. I have removed all my items from this shady scam company. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. It is always our goal to provide excellent customer service, If theres anything else specific youd like to share, that would help make your Tradesy experience even better please let us know. I order a purse and the item smells horrible, I asked them for a return label and now that they received the item they are saying that the smell was included in the description but was not, and they want to give me a credit instead of a refund. 2023 Trustpilot, Inc. All rights reserved. It also provides phone and email support. i'd like to see if others have had problems this particular seller. Past experience, very fair pricing, choice merchandise and extremely pleasant customer service folks when I've had the need to call upon them. The Tradesy sales are yet another impressive feature you can utilize in the company. However, this doesn't apply to wedding items. My luck seems to be that if I'm really interested in something, but still want to shop, other women seem to zone right into my vibe;-) It's happened before where someone snapped it up before I could get back to buy it. It has been 26 days since my item was delivered to the customer on Tradesy and I still dont have a dime. HERE is the main reason why I will never use Tradesy again (and you shouldnt either). Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible. This is why they make an easy and seamless return process if the buyer changes their mind and returns the item to the seller. However, Tradesy faces huge competition from popular online marketplaces like eBay and Poshmark. Tradesy provides both the seller and buyer with access to their trade history and creates profiles for all users who join the site. and now im not sure what to do or how to return that fake purse. They refused to refund me back the money. Moreover, you also are not permitted to create a single listing of multiple items. I ordered a size 18 in gray, received a small in taupe. That is, if the purchased item does not meet the criteria, buyers can receive store credit. Tradesy has a consumer rating of 4.7 stars from 35,455 reviews indicating that most customers are generally satisfied with their purchases. then saysit will take a while for the smell to go away tradesy return policy for sellers - heysriplantations.com We're so incredibly sorry to hear about the negative experience you've had with Tradesy. You have to do it fast otherwise .. also tradesy dont pay you right away for commissions on your stuff that you selI. I took a chance and when I received my purchase it was perfect! This is often due to the lack of incentives to offer customers. I'm honestly confused why it hasn't sold for so long, but that's beside the point. I finally disputed it with the credit card company. We were blown away. To further clarify, the 2.9% safe transfer fee is a fee charged from the payment processor that we use. I will not purchase here again. i can't find anything on the website. The dress is perfect, fits beautifully! We're so sorry to hear that you've had a negative experience on our platform so far! On top of the site fee , they charge another fee to payout which can take up to 5 days. Why on earth would I seel a MOLDY bag to anyone??? The rep said I can send photos of the item as it was being packaged as they are still waiting for the return, but guess what? However, if you are a professional seller, buyers will have 14 days to return your items. If your item is shipped directly to the buyer, you will be paid, You will see your earnings have already had the selling fee and payment processing fee deducted. This usually takes, Any wear or flaws must be mentioned in the description and pictured on the photos. Tradesy however chargers 2.90 percent which in my case was 23.00 to have to wait 5 days on top of the 8 days I already waited for my money to be released!!! Exactly as described and definitely authentic. The typical military family moves every two or three years. After successfully creating an account, you can begin buying and selling on Tradesy. Were always here to help. He never told me what the exact issue was and what was misrepresented. Furthermore, Tradesy statistics guarantee its sellers that 80% of the returned items are being sold the second time around. And so, it becomes difficult to point out which platform is best for selling clothes. We, unfortunately, discontinued re-listing items for our sellers because we do not have the capacity to store all returned items for all of our sellers any longer, so we certainly apologize for the inconvenience this may have caused. As I emailed the seller separately off the confirmation page, THIS IS A FABULOUS HANDBAG THAT IS IN PERFECT CONDITION - PERFECT! If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7am to 3pm PDT and one of our lovely Member Care associates would be more than happy to assist you. The last suggestion that was made to me was: to air the bag outside This is to enable you to attract customers. i checked her sold items and she sold about 6 of the same bag with the same photos. !I do not recommend this site for sellers !! My merchandise was treated as if its their own. Or, if, No college? Just needed a special dress and there's no where to shop. Hi Tutu,We recently reviewed your feedback and wanted to follow up with you. Thankfully, I was very pleased with my purchase and the quality was just as I had hoped for. However, while it is probably a great place to buy items, the sites high commission arrangement makes it a costly option for sellers. Men's clothing (except watches, wallets, and men's jewelry), Freebies and sample items (including VIP), Any incomplete or mismatched sets (e.g., a single sandal or shoe), Any items with materials made illegally or restricted under applicable law, ordinance, or regulations (e.g., bags made in python leather or other endangered and protected wildlife species). Companies can ask for reviews via automatic invitations. Then, I purchased a Gucci Britt, which is the type of bag that I always take with me when I travel, so I love it. They prefer people that they can control. You might be surprised to learn some of the restricted categories you should never sell on the Tradesy. We're so incredibly sorry to hear about the negative experience you've had with Tradesy. The seller that I had however was non-communicative and although I love my purchase, there was glue on the handles of the bag and the tissue paper that it was wrapped in stuck to this glue which makes me question the seller. #HonestCompany;-) *****, Because I love designer items and the price is right. You can make money teaching it online. When it exceeds 250 products in a month, youll have to pay $0.35 for each product you list. My husband and I were looking for my first Chanel bagfound it! Tradesy Seller's Guide to Returns - OneShop We will see. Consider holiday gift experiences. 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Sitejabbers sole mission is to increase online transparency for consumers and businesses, Sitejabber has helped over 100M consumers make better purchasing decisions online, Suspicious reviews are flagged by our algorithms, moderators, and community members. Horrible experience. Super easy to navigate the site and search for specific items. Fast shipping and excellent condition! The shipping provider is based on multiple criteria (locations of the seller in relation to the buyer, price of the item, or brand, among other things). In that case, you will ship to Vestiaires hub for the item to be reviewed, and then Vestiaire ships the item to the buyer if it passes the review. On the other hand, Tradesy is majorly based on womens clothing and accessories and is a bit more selective in terms of brands you can sell. They not gonna pay you for your damaged returns. See more here. Any item priced between $100 USD and $16,500 USD has a selling fee of 12%. A payment processing fee of 3% will be charged on your sale to cover the external processing costs of your transaction. How can i change the photo in my listing. Since Vestiaire provides the shipping label for the sale, you may see your shipping carriers change from sale to sale. This is a warning to sellers. And when an interested buyer agrees on the price, youll need to ship it to the buyer. Tradesy has been wonderfully responsive and I would give 5 stars for their communication. However, the commission is one feature that factors into your earnings commission. A quick tour for Tradesy buyers - Help Center The sellers used to be able to keep their earnings. Thousands of luxury items are listed daily, and are backed by Tradesy's authenticity guarantee. i forgot to add their promo code which would have saved 60$ on my 700$ purchase. I have made good money with zero returns. Saving favorites is a good way to be able to do so without putting something in the cart. Packaged with style as though Coco herself sent me this bag. The buyer has your merchandise and Tradesy has your funds. How do returns affect sellers? | Tradesy Help & FAQs This chat rep advised me to reached out to the returns department at returns@tradesy.com. Vestiaire Collective does not offer returns for buyers, so any individual sellers have their items listed as final sale. On the other hand, you can use some impressive features on Tradesy, like the free shipping kit that eBay doesnt offer. The item cant be unbranded, and we may not accept the brand. Tradesy's Return Policy -- Horrible for Most Sellers : Flipping - reddit Tradesy will now return most items to sellers (they would previously resell themselves). I have called and emailed several times regarding an item that came to me broken and fake! All is correct. Like most e-commerce sites, Tradesy has a shipping fee. The transfer fee is for the payment processing fees Tradesy pays on your behalf when you sell an item. This feature will help you find the best time to place your item on sale on the site. I stumbled across Tradesy and bought two YSL bags. They charge you another fee of 2.9% for what they call a safe transfer fee and then wait 7 Business days before they initiate the ACH transfer. Poshmark inspect item sold over 500 dollars before sending to the seller. Had a question for buyer, responded in less than 10 minutes. I was looking for a specific style and size of (vintage type) purse and found the closest approximation offered on Tradesy. I have yet to find any evidence of wear on the bag-it is impeccable. Tradesy hooked up with Authenticate First, these people don't know what they are doing. Purchased an item from La Dolce Vitae, excellent service, arrived in 2 days, exactly as pictured in very good condition. Jauslin;-), I always feel Tradesy is a safe place to shop for second hand items. You would figure a company that charges 19% commission would encourage more selling. Tradesy is the leading peer-to-peer resale marketplace for buying and selling luxury, designer, and vintage fashion. If by chance an item received is questionable, they have a review process to protect the buyer unlike many other sites out there. Tradesy are ignorant, unprofessional and teamed up with a company (authenticate first) who have their heads where the sun don't shine. New Arrivals I am a seller and they allowed customers to use your merchandise for a few days, and then allow customers to return. We enable millions of customers to sell what's in their closets and fund their next shopping spree. I was anxiously hoping that I made the right decision to purchase this item. I'll never purchase anything from this scam company. Youll send the item to Tradesy for free, and well issue Tradesy Site Credit for you to find something new. This platform also ships your item to customers in a pre-paid shipping kit this kit is provided for you in each sales transaction you make. Tradesy is a great marketplace for fashionistas selling high-end, luxury items for a reasonable price. This is the feedback that we receive from our sellers quite frequently, so I will be sure to share your feedback with my managers in hopes that they will re-evaluate our system in place as we are constantly looking for ways to update our platform to be user friendly and efficient for all. Youll find a lot of answers to your questions about exactly how Vestiaire Collective works in our FAQs, but we thought wed kick off with a few key things you might want to know about when selling on Vestiaire Collective. Suppose the item sent to Tradesy HQ for authentication check has been verified to be genuine, and the buyer doesn't want it anymore. I have returned the so called Chanel items and etc. The platform enables you to find a luxurious wedding style at a fraction of the cost. Although this did not work out with the seller, the platform backed me up. -Tradesy will return all items deemed above fair market value. Its very frustrating to feel like youre not being understood or that youre not getting the help you need. Tradesy vs. Poshmark vs. Mercari | Payability Clearly the buyer wore the dress out to an event and returned it seven days later. What: Tradesy is a site where you can sell designer clothing, handbags, shoes, accessories and all wedding-related items, from gowns to tuxedos. I understand why you don't want items held up in bags Louis Vuitton Artsy handbag in Aurore Red. The names List Perfectly, Vendoo, Crosslist, Poshmark, Tradesy, Mercari, Depop, Grailed, Facebook Marketplace, eBay, Kidizen, and Etsy, as well as related names, marks, emblems and images are registered trademarks of their respective owners. With authenticity guaranteed and prices up to 70% off retail, wardrobe dreams come true on Tradesy. Overall, Tradesy is a higher-end luxury marketplace that features a chic and curated aesthetic. Tradesy is a site to buy and sell designer-wear, ranging from jackets and shoes to wedding gowns and accessories. This company will hold your money so you can buy something else.OMG!! Took a risk that it would fit and look as imagined from the photo as it was at a price I could afford to lose, the return for credit didn't really encourage me to try more expensive choices. This enables you to do more critical work, increases your reach, and provides you with a higher chance of making a sale. Items made of fur or breakable materials such as glass, ceramic, etc. I sold some stuff, I asked over 10 times to release my funds and they kept suspending it saying something was wrong. I reached out to chat support and they said I wouldn't get to keep my earnings since the buyer has requested a return. When you receive an offer, you have up to 48 hours to accept, decline or make a counter-offer. The high costs and slow pay earned Tradesy a substandard Husl$score. It was the worst experience of customer service they've had. I Love shopping on Tradesy. Any sellers who acted fraudulently against Tradesy, misrepresented an item, or violated any terms of use on the platform may have their access revoked and related earnings withheld. I have used you guys in the pass, Great Customer Service. New members on Tradesy receive a $25 discount on their first purchase above $199. However, the Tradesy is also known for holding sellers money hostage for an extended period, which has spurred copious complaints from many sellers. Tradesy is the luxury fashion resale marketplace that empowers women to get the designer fashion they crave on their own terms. (Have been for the past several months) Not only did Tradesy ACTUALLY compromise my account to someone that was a scam, but now that I have validated everything I am repeatedly 'suspended' when I try to pull my funds out. It's all good!;-). We're so incredibly sorry to hear about the negative experience you've had with Tradesy. The shoes were carefully packaged and it came with the original Gucci Box and dust bags with the cards. IT DOES NOT! I hope this is shipped asap as I have a wedding in two weeks.

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