The case status is Not Classified By Court. (Id. Their main address, according to their LinkedIn profile, is: 1425 Greenway Drive Suite 400 Irving, TX 75038, US. CFPB also states BSI manually created interest rate adjustment tables based on information contained in the underlying mortgage documents it received from the previous servicer. Yes. Our employees are guided by a set of core values that promote transparency, personal initiative, reliability, humility and frugality. Corporate Advocacy Business Remediation and Customer Satisfaction Program. A direct lender is the. Have a complaint against BSI? 2:12-cv-01850 in the New York Eastern District Court. Furthermore, the company failed to honor loss mitigation proceedings. Copyright 1997-2023, Ripoff Report. The company also failed to recognize certain homeowners were in the process of receiving a loan modification or had already received a loan modification. BSI's has consistently failed to correctly post the monthly payments we tender each and every month, as well as failed to adhere to standard accounting practices. However, the Collinses disagreed that their account was in default and continued to submit payments to CitiMortgage . Cons. Pictured (L to R) Kate Lockhart, Vacant and Abandoned Property Program Director, WNY Law Center, Erie County Clerk Mickey Kearns, and Samantha R. Axberg, Esq., WNY Law Center. per night. During this time, (BSI) sent borrowers monthly statements seeking to collect principal and interest payments that did not reflect the correct interest rate on their ARM loans.. 76 customer reviews of Bsi Financial Services. These duties range from tasks such as scheduling briefings and meetings and . This case was filed in Orange County Superior Courts, Central Justice Center located in Orange, California. THIS PLACE IS THE WORST!!!! Sometimes direct lenders do not want to also service the loss they originate so they might sell a mortgage to companies like BSI. 21-20073 (5th Cir. Beat local competitors. MTGLQ Investors, L.P., Stanwich Mortgage Acquisition Company, Incorporated, Selene Finance, L.P., Carrington Mortgage Services, L.L.C., Christiana Trust, Wilmington Savings Fund Society, Stanwich Mortgage Loan Trust Series 2012-10 and BSI Financial Services, Incorporated, UNOPPOSED MOTION to extend time to file brief as appellant until 04/26/2021 [9542312-2]. BSI Financial has an overall rating of 3.6 out of 5, based on over 108 reviews left anonymously by employees. [21-20073] (CMB) [Entered: 03/02/2021 01:49 PM], BRIEFING SUSPENDED - reissued with special issues to brief. No. A Beaumont woman is suing a loan services company, alleging deceptive trade practices regarding a loan on her property. Box 679002 Dallas, TX 75267-9002 OR for overnight payments you can send it to: BSI Financial Services Lockbox Number 679002 1200 E Campbell RD, STE 108 Richardson, TX 75081. in "Colorado , Connecticut , Financial News , Florida , Illinois , Maryland , Massachusetts , MFI-Miami Blog , Michigan , Mortgage News , New Jersey , New Mexico , New York , Pennsylvania , Virginia , Washington , Washington DC , Wisconsin", Your email address will not be published. Dont click on those slick Ads! All rights reserved. Based upon the situation you're in and the . The power of data with Mike Simonsen at Gathering of Eagles, Eric Lapin on how consumer-controlled data can change lending, Clear Capital launches UDC to support appraisal modernization. Sweet and Kevin Abramowicz of Carlson Lynch Sweet Kilpela and Carpenter LLP in Pittsburgh. consumerfinance.gov/comp. BSI Financial Services Investigation BSI Financial Services' ("BSI") has reportedly used false advertising and illegal loan servicing practices according to recent customer complaints. Owners who claim this profile can update information, boost SEO, and more. No. However, prior to that time BSI has failed to properly maintain the property, per the New York Real Property Actions and Proceedings Law and we felt we needed to take further action.. specified buildings at least 18 metres or seven storeys in height) by establishing a framework for the management and oversight of building safety, and assigning specific duties to parties, known as 'dutyholders', who are responsible for . No Electronic ROA deadline satisfied. U.S. District Court for the Western District of Pennsylvania case number 1:17-cv-00183-AJS, U.S. District Court for the Western District of Pennsylvania, Widower says UPMC-affiliated facility was negligent in causing his wife's fall and later death, Terre Hill man says his home was infested with bed bugs after buying defendant's mattress, Pittsburgh business that sued neighbor and sewer authority over its flooded basement, receives stay, Pittsburgh man says building owner's negligence led to him suffering spinal fracture, Health care company's bankruptcy proceedings leads to stay of man's MRSA infection suit. If you submit your complaint to FairShake, it will be shared with eligible lawyers who will review your situation. CFPB states that BSI Financial Services violated the Consumer Financial Protection Act of 2010. You might be able to use a traditional court case, small claims court, or binding. According to the CFPB, BSI also violated federal law in the following ways: More specifically, the CFPB found that between September 2012 and September 2014, BSIs typical method did not include reviewing the loan data provided by prior servicers for accuracybefore on-boarding new mortgages on its system. You can also make a, Yes, you can make a claim for compensation against BSI if you think you have been harmed. MFI-Miami NM, LLC and/or its affiliated companies and partners are not law firms and any information contained in this website is not to be construed as legal advice. BSI is a leading provider of U.S. payroll tax profile, tax location, tax onboarding, tax calculation, tax deposit, tax filing, W-4, year-end, and wage attachment solutions in the cloud. BSI FINANCIAL SERVICES FOR ANGEL OAK MORTGAGE SOLUTIONS BSI almost foreclose on my property without giving me any paperwork or chances to refinance . BSI Group, also known as the British Standards Institution, is the national standards body of the United Kingdom. Last reply by Sean Ryan Feb 22, 2016. It's not right what Big Business can get away with if we let them. FairShake complaints about BSI have to do with late payment fees, false advertising, and misleading marketing. Apply for a loan online. Dominate search results. https://www.ripoffreport.com/reports/bsi-financial-services/irving-texas-75038/bsi-financial-services-gagan-sharmajordan-dorchuckjohn-lawrencemohit-prathanmichael-w-1437567, BSI FINANCIAL SERVICES FOR ANGEL OAK MORTGAGE SOLUTIONS BSI almost foreclose on my property without giving me any paperwork or chances to refinance always reporting a hard money loan that should not be reporting just to sabotage my loans so they can sell my house. The Consumer Financial Protection Bureau (CFPB) is a 21st century agency that helps consumer finance markets work by making rules more effective, by consistently and fairly enforcing those rules, and by empowering consumers to take more control over their economic lives. Claim your profile to access Trustpilots free business tools and connect with customers. Why Ripoff Report will not release author information! The Court of Appeal held that the Code of Conduct for Persons Licensed by or Registered with the Securities . The Junior Program Analyst will primarily support the PCT/BSI as a Credence Institutional Support Contractor (ISC). |. The guide is applicable to direct lenders and investors, asset managers and service providers to incorporate sustainability across their operations, activities, products and services. Corporate Advocacy Program: How to repair your business reputation. Click or call 877.335.9048 to speak to an expert. They were purchased in 2006. BSI produces technical standards on a wide range of products and services and also supplies certification and standards-related services to businesses. business days before your payoff date and it must be in writing from BSI. The company provides a private label subservicing solution with ability to work with a variety of investors, such as Fannie Mae, Freddie Mac, Government National Motgage Association, and several private investors. ASK your mortgage company who services their loan and if it is BSI Financial go elsewhere. 11765 (the Financial Products and Services Consumer Protection Act or "FPSCPA" - link to Official Gazette . Just awful. If you do not want to be ripped off, never get a response when you contact them, never have an explanation when they suddenly change your payment amount (always higher) without explanation and suddenly your escrow amount is a negative amount without explanation, DO NOT USE THEM. Rocket has a plan to drastically cut costs. hR=HP^k Dp3NQs"8D`] I cant say enough good about this company! [21-20073] (Richard Dwayne Danner ) [Entered: 02/10/2021 12:12 PM], APPEARANCE FORM FILED by Attorney(s) Melinda Louque Hogan for party(s) Appellee Stanwich Mortgage Acquisition Company, Incorporated Appellee Carrington Mortgage Services, L.L.C. Tell us has your experience with this business or person been good? Electronic ROA due on 03/04/2021. For more information, visit www.consumerfinance.gov. Yes, BSI is real. MFI-Miami NM, LLC is responsible for the content of this website. NOA filed by Appellant Ms. Angela Cao [21-20073] (RLL) [Entered: 02/05/2021 12:51 PM]. BSI Financial will try to say you don't have insurance to get you to use their insurance which is much higher. Take your complaint beyond customer service and get a real resolution. Bogus Celebrity Advertisements FACE & Skin CREAM Ripoff! Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. Contact Information. Consumers love to do business with someone that can admit mistakes and state how they made improvements. 2023 Trustpilot, Inc. All rights reserved. strict standards for business conduct. CitiMortgage ultimately transferred servicing of the loan to BSI Financial Services ("BSI"), effective September 22, 2015. (1,094 reviews) Replaces the motion filed 04/01/2021 Date of Service: 04/01/2021 via email - Appellant Cao; Attorney for Appellees: Danner, Hord [21-20073] (Angela Cao ) [Entered: 04/05/2021 11:21 AM], CLERK ORDER granting Motion to extend time to file appellant's brief filed by Appellant Ms. Angela Cao [ # 9542312-2 ] A/Pet's Brief deadline updated to 04/26/2021 for Appellant Angela Cao [21-20073] (ABT) [Entered: 04/05/2021 05:58 PM], CLERK ORDER granting Motion for leave for pro se to file electronically filed by Appellant Ms. Angela Cao [ # 9532878-2 ] [21-20073] (SDH) [Entered: 03/23/2021 04:14 PM], UNOPPOSED MOTION filed by Appellant Ms. Angela Cao for leave to file electronically as a pro se party [9532878-2]. This property has been in distress since 2018 and in April of this year, it once again popped up on the radar of the Zombie Property Task Force and we pledged to hold BSI Financial, the service provider, accountable for the proper maintenance of this home and fix the safety hazards so it was not a neighborhood eyesore, stated Erie County Clerk Michael P. Kearns. 573 0 obj <>stream or have questions about the content, We're a promotions company, not a bank or a financial services firm, and we needed a space that reflects that spirit. Under RPAPL 1308, mortgage servicers must inspect the subject propertys exterior to determine its occupancy status within 90 days of a borrowers delinquency and every 25-35 days thereafter. I have already submitted the RESPA QWR (Qualified Written Request), and am now preparing the civil lawsuit for filing in Oregon State Court (I am considering taking it to US District Court, due to the interstate nature of their loan servicing activities and multi-state corporate registry). Enjoy free WiFi, free parking and 4 restaurants. [21-20073] (Michael F. Hord ) [Entered: 02/09/2021 01:48 PM], APPEARANCE FORM for the court's review. If you want to republish the article FHA Mortgage Insurance Premiums To Be Cut By 30bps, The Majestic Home Loan Legacy Issue That Caused Its Collapse. As a result, BSI did not recognize an unknown number of customers who were loan modification negotiations. Get Directions. Maintaining an inadequate document management system that prevented BSIs personnel or consumers from readily obtaining accurate information about mortgage loans. $66,410 - $88,496 Annually / Depending On Experience Vitalant is where donors, talent and innovation meet to save and improve lives. All business will get complaints. Easy, done. Appellee Christiana Trust, Wilmington Savings Fund Society, Stanwich Mortgage Loan Trust Series 2012-10 Appellee BSI Financial Services, Incorporated, in case 21-20073 [21-20073] (SDH) [Entered: 02/10/2021 03:31 PM], APPEARANCE FORM for the court's review. BSI is owned by Service One, Inc. The consent order is available at:https://files.consumerfinance.gov/f/documents/cfpb_servis-one-inc-BSI-financial-services_consent-order_2019-05.pdf. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. The Consumer Financial Protection Bureau announced Wednesday that an investigation into the business practices of BSI Financial Services found that the Texas-based mortgage servicer violated multiple federal laws over several years. Shortly thereafter, CitiMortgage 1 CitiMortgage indicated that the account was in default by $177.60. The agency found that BSI Financial Services had violated multiple federal laws over several years. [21-20073] (SDH) [Entered: 02/17/2021 04:25 PM], INITIAL CASE CHECK by Attorney Advisor complete, Action: OK to Process with Special Issues to be Briefed. j. If they agree that there was wrongdoing the attorney might represent you. The Bureau found that BSI violated the Consumer Financial Protection Act of 2010, the Real Estate Settlement Procedures Act, or the Truth in Lending Act by: Under the terms of the consent order, BSI must, among other provisions, pay a civil money penalty of $200,000 and pay restitution estimated to be at least $36,500. Our professionals combine innovative thinking with our unrivalled first-hand industry knowledge to offer our clients consulting expertise, complex technology and package integration, and . Stress if your state or city had a 'shelter in place . SPECIAL ISSUES TO BE BRIEFED. These are some of the common questions we hear about BSI: Yes, BSI is real. BS 18477, the BSI standard, can help organizations understand the different needs consumers have including those in vulnerable circumstances . [21-20073] (CMB) [Entered: 03/02/2021 02:25 PM], ELECTRONIC RECORD ON APPEAL REQUESTED from District Court for 4:17-CV-321; 4:19-CV-769. Headquarters Regions Great Lakes, Northeastern US. Who's crazy enough to start this website? I had a bankruptcy discharge in 04/2020 and sent them the legal document to allow me to obtain full access to my account. In 2000-2001, the Veterans Administration, Department of Housing and Urban Development, and Fannie Mae approved BSI as a loan servicer. "Service Provider" means any person that provides a material service to a covered person as defined in 12 U.S.C. A mortgage servicer is a company which sends you mortgage statements, keeps track of interest, responds to questions, and manages the loan. We use dedicated people and clever technology to safeguard our platform. Operating Status Active. As a result, the company agreed to pay a penalty of $200,000 and pay restitution estimated at least $36,500. One of the best Financial Services, Finance business at 314 S Franklin St, Titusville PA, 16354 United States. A CFPB investigation found that BSI Financial Services improperly handled mortgage servicing transfers. Lead Counsel? BSI Financial is approved as a servicer by Fannie Mae, Freddie Mac, FHA, VA, the Federal Home Loan Banks and several private investors . Corporate Advocacy Program - Verified Status, How To Get Your Report Featured On All Report Pages. I am not understanding why they don't help people. They advise you to contact customer service at 800-327-7861 to get your payoff letter. It offers quality control services, such as underwriting review, desk review of appraisal and reordering of field appraisal, compliance and closing review, fraud investigations, and high cost loan testing. BSI Financial Services, Inc., Court Case No. Accessibility, Erie County Clerk Michael P. Kearns holds media briefing regarding the lawsuit filed by the Clerks Zombie Property Task Force against Servis One, Inc., d/b/a BSI Financial Services (BSI) over failure to inspect, secure, and maintain a vacant and abandoned property in the Town of Cheektowaga. We are the nation's largest independent, nonprofit blood services provider exclusively focused on providing lifesaving blood and comprehensive transfusion medicine services for about 900 hospitals and their patients across the U.S. These dumbfucks could ruin a free lunch. This is a horrible loan servicing company. The Court of Appeal's decision in Shine Grace Investment Ltd v Citibank, N.A. The Newsletter Bringing the Legal System to Light. State it was incurred due to the coronavirus outbreak and you're able to make the past payment today. BSI Financial Services, No. BSI Financial Services also offer global outsourcing services, including new loan setup, verification of tax, insurance and esc, This profile is powered by Birdeye. Call the lender, request that they remove the late payment due to Covid-19 from your credit report. I have been bamboozled with a bootleg payment plan more than what my mortgage is. We have been setting the standard in payroll tax solutions for over 40 years. This is the worst company by far that I have EVER dealt with in any aspect of my life. BSIs main phone number is 800-327-7861. All right reserved.FairShake Inc.2323 BroadwayOakland, CA, 94612Tel: (510) 937-3247. hYio9+1"p81vqf? A direct lender is the financial institution that loans you money. BSI must also establish and maintain a comprehensive data integrity program to ensure the accuracy, integrity, and completeness of the data for loans that it services, and implement an information technology plan to ensure BSIs systems are appropriate give the nature, size, complexity, and scope of BSIs operations, the CFPB said. 5481(6) in connection with the offering or provision by such covered person of a consumer financial product The company was purchased by Servis One, Inc. d/b/a BSI Financial Services in 2006. 8IcM{[Mx@ NC7>IVLh Kx_@e_5v#$8 !$Yp)Lqa *&S%c3c`3v\NS4V)dJJ&dmESKOO9CLSjPUM %4\f}:iY CV2"zw H4]jiEBei+8VSqjo.E_X]yJ%%}V}mw;h__o company purchases delinquent debt from mortgage lenders at a fraction of the value and then proceeds to profit by trying to get repayment in full. Pay your BSI Financial Services bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. If you have paid your mortgage in full a payoff letter will provide verification. The company was founded in 1986 and specializes in a range of financial services such as mortgage lending and servicing. Additionally, BSI did not have a fully automated method to enter loss mitigation information into its servicing system. This is the worst loan servicing company I've ever dealt with. This manual process often did not keep pace with scheduled changes in interest rates on ARM loan, the CFPB said. I successfully steered the team responsible for the BSI ISO 10002:2004 Certification in Complaints Handling and Customer Satisfaction for FirstBank and was also involved in the project for the setting up of the Complaints Management Framework, Service Delivery Excellence as well as FirstCustomer (Microsoft Dynamics CRM) for FirstBank. We also ensure all reviews are published without moderation. Consumer safety specialist Jill Paterson has welcomed the publication of a bringing safe products to market Code of Practice, by UK National Standards Body, the British Standards Institution (BSI). My Loan Web. Daniel received a Bachelor of . A mortgage servicer is a company which sends you mortgage statements, keeps track of interest, responds to questions, and, approved by Ginnie Mae. RMK Financial Corp. d/b/a Majestic Home Loan or MHL. The parent, BSI is headquartered in Texas with offices in California and Pennsylvania. endstream endobj 540 0 obj <>/OCGs[555 0 R]>>/Pages 532 0 R/Type/Catalog>> endobj 541 0 obj <>/Font<>/ProcSet[/PDF/Text]/XObject<>>>/Rotate 0/Type/Page>> endobj 542 0 obj <>stream Here are 8 tips for writing great reviews. BSI is owned by Service One, Inc. | We want to hear it. BSI Financial Services is the operating name for Servis One, Inc. Class action lawsuits are designed for groups of people who come together under one lawsuit rather than file individually over the same, relatively minor, harm. Benefits. Copyright 1997-2023 Ripoff Report. hbbd```b``"$/u 26@s"NuHm@{I#*F:_|` ?8 They acquired servicing from Flagstar. BSI has always been committed to delivering a high-quality customer experience to borrowers while complying with all applicable legal and regulatory requirements. Subscribe to our newsletter to get the latest news and updates. Financial Services. Learn more about Birdeye, Review response templates: now no excuse not to respond to reviews, 3 Ways Online Reputation Management Can Help You with Google Reviews. This credit card company settled a class-action lawsuit for $190 million last year. Lonsen Kiri Chemical Industries Limited has successfully completed its upgradation of ISO 45001 Certification from BSI with the help of Punyam.com in Thursday, 02 March 2023 10:25 GMT Interested persons or their attorneys may contact me at:Charles Barker IIImortgagerecon@gmail.comTel: 808-747-6141, This report was posted on Ripoff Report on 04/06/2018 10:54 AM and is a permanent record located here: So I just assume it's a denial. Their main. Show customers why they should trust your business over your competitors BSI Financial Services is not merely an incompetent mortgage servicing company. Capco is a global management consultancy with a focus in financial services including banking and payments, capital markets, and wealth and asset management. Sections 1308 and 1310 of the law obligates mortgagees and servicers to assume certain responsibilities in connection with vacant and abandoned residential properties securing mortgage loans in their portfolios. You can send a complaint against BSI to the Consumer Finance Protection Bureau, the Federal Reserve, or a regulatory agency for BSI. Instead, according to the CFPB, BSI manually created interest rate adjustment tables based on information contained in the underlying mortgage documents it received from the previous servicer. These filings and docket sheets should not be considered findings of fact or liability, nor do they necessarily reflect the view of Justia. Issues: Laws: According to the complaint, the plaintiffs' mortgages eventually were serviced by the defendant and they allege the defendant has violated the RESPA with its policies. You can mail a payment to: BSI Financial Services P.O. According to the CFPB, BSIs mortgage servicing practices violated the Consumer Financial Protection Act of 2010, the Real Estate Settlement Procedures Act, or the Truth in Lending Act at various points between 2012 and 2016. ASK your mortgage company who services their loan and if it is BSI Financial go elsewhere. Box 679002 Dallas, TX 75267-9002 OR for overnight payments you can send it to: BSI Financial Services Lockbox Number 679002 1200 E Campbell RD, STE 108 Richardson, TX 75081. Pros. There are many professional therapists, each of whom has accumulated many years of experience and served countless customers. Lead the deployment and implementation of the ASEAN operation strategy and multi-year plan of the Assurance streams adapting it to the market context of the cluster, in line with the Group Strategic plan, maximising . Category: Home Mortgage, mortgage lending, Mortgage loan foreclosure. BSI definitely is a real company, but real companies sometimes do unfair things. BSI Financial Services, a mortgage-centric financial services company, today announced it has promoted Larry . New Residential Investment Corporation or NewRez was formerly known as New Penn Financial, LLC. To read the full consent order,click here. BSI Financial Services is the operating name for Servis One, Inc. Title documents for new properties conveyed to VA under 38 C.F.R. You can also pay over the phone at 800-327-7861 but there is a fee. may be available from PACER. BSI reports that these are typical fees associated with new home loans: Appraisal: $350 to $550. Email this Business. 2:12-cv-01850 in the New York Eastern District Court. Mount Laurel, New Jersey, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Does it go far enough? Web: angeloakms.com. Printer Friendly View Address: 314 S Franklin St Titusville, PA, 16354-2168 United States . Key Principal: Jill Johnson Sheely See more contacts Industry: Mortgage bankers. The property was cleaned up and auctioned in August. Doing Business As: BSI Financial Services. steve@mfi-miami.com; Free Call: (888) 737-6344; About MFI-Miami. Box 517 Titusville, PA 16354-0517. Impossible to reach via email when trying to confirm documents have been received. It is a waste of time. If you've had trouble with your card, you can file a class-action lawsuit to get your money back. I have filed a complaint with the BBB. ATLANTA GA, BSI FINANCIAL SERVICES Christopher Bradbury Loss Mitigation Level II I believe BSI, and/or Christopher Bradley, are guilty of Unlawful Foreclosure, and violations of Lending Laws, causing me to lose my home, and becoming homeless. Statements only updated once a month. Visit Website. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. West Palm Beach Florida, Tuffy Tire & Auto Service Center Mavis Tire & Brake Charged Nearly $700 for Non-Fix Bay City Michigan, Lighting New York lighting by Jared Sent damaged product wont refund after I sent back damaged product website description is fake, Tara U THEY SCAM THOUSANDS OF PEOPLE WITH THEIR FLOWER ORDERS. You can pay BSI online with a one-time payment or recurring payments through the website by logging in to your account. Noncompliance is unacceptable, stated Kate Lockhart, Vacant and Abandoned Property Program Director, WNY Law Center and member of the Zombie Property Task Force. Ensure the teams are effectively using the relevant tools such as BSI PG, eReport, One Resourcer, Connect, etc. Lead Analyst Logan Mohtashami explains. You can send emails to: The best way to speak with a human at BSI is to call the customer care team at 800-327-7861. As part of the settlement with the CFPB, BSI must pay a civil money penalty of $200,000 and pay restitution estimated to be at least $36,500. May 29, 2019, 4:38 pm By Ben Lane. I've been doing this for a year now with no luck. The company was founded in 1986 and specializes in a range of financial, a loan servicer, approved as a servicer for Feddie Mac, VA, Fannie Mae, FHA, and Federal Home Loan Banks in addition to private investors. 553 0 obj <>/Filter/FlateDecode/ID[<21804ED81941BA6F07887A76D447D657><1C58D967F73495498B90E0C9C1A5DC2D>]/Index[539 35]/Info 538 0 R/Length 87/Prev 904758/Root 540 0 R/Size 574/Type/XRef/W[1 3 1]>>stream Founded as Bank Services in 1986, BSI Financial Services. Complaints Management. BSI Financial provides mortgage servicing and special servicing, loan quality control, REO and asset management services, and life-of-loan performance reporting using proprietary data analytics tools. Purpose of the BSA 2022. A/Pet's Brief Due on 04/12/2021 for Appellant Angela Cao. We have been having issues gaining access to their online system to view our account. We reached this agreement with the CFPB in the interest of putting this matter behind us to focus on the needs of our clients, employees, and borrowers.. NO ONE IN THERE RIGHT MINE WOULD SIGN SOMETHING LIKE THAT!!! They are really a light for us in a very hard time. Capital One is a credit card company with millions of customers. Anyone can write a Trustpilot review. Class action lawsuits are designed for groups of people who come together under one lawsuit rather than file individually over the same, relatively minor, harm. over delayed escrow payments, inadequate overseeing services, failing to enter adjusted interest rates into the servicing system, and making it difficult for customers to view their loan information. BSI management/staff is a real joke. I'd like to strangle my mortgage guy for sending my loan to them. 2005 - Present18 years. Founded Date Jan 2, 1986. BSI is also a direct lender approved by Ginnie Mae.