Please add me Bank of America froze my account for no reason. My accounts were all hacked and the bank treated me like I was the criminal that did it. I too had money taken out of my BOFA EDD account. I had moneys in there from my unemployment and continue to certify every week. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. Called back the fraud department and talked to a wonderful guy who helped me. Might as well be talking to a rock. They said theyd issue me a new card. I feel like B of A treats the EDD customers really badly. So much for protecting the bank consumer when the bank couldnt keep their customers money safe. My husband is disabled and Im his caretaker and we are very low income as is so this just sent me on and emotional downhill spiral. In September Bank of America froze my account and had $900 left in it for suspicion of ID fraud later went to court cleared it up and my ID was verified but its still refused to give me my balance back $900 can I join your class action lawsuit? Someone took $900 from my husbands account on Easter. I had to refax again today. My account had fraud about 3500, in June ,Bank gave me back the money then B OF A .,froze my account, told me Edd did it , I called and Edd did not do it .. BofA then took all my money saying I owed them . I still have not recieved any letter and still have no access to my account or any info on my money that was taken. Have you ever had issues with your Bank of America unemployment accounts getting hacked? Edd says they cant do anything but send paper checks and boa says they cant do anything. Just last week, a separate class action lawsuit with similar claims was filed against Bank of America. "Bank of America should have known this was coming, they did not provide basic security measures. The lawsuit alleges that widespread fraud affecting EDD debit cards as thousands of Californians were out of work during the coronavirus pandemic was rooted in Bank of Americas failure to properly secure the debit cards with an EMV chip. It was frozen on jan 24 2021. So I called again a few days ago to see what was going on, and the gentleman on the phone tells me my claim hadnt been reopened yet and it was in the reconsideration to reopen process. On Dec 17, 2020. Bank of America froze the account, leaving Mosson unable to access the remaining funds eventually returning the entire balance back to Californias unemployment department. I am stressed to the maximum. Not only are they negligent w. money but they are exposing customers sensitive information. When I got the new card I activated it and it showed that nearly $2,200 had been taken out of my account from different b of a ATMs that are about 50 miles away from where I live. Logged into the app and saw that someone wire transfered my entire balance ($8K). I asked them how I get my account unfrozen and they said well you have to do a fraud investigation and so then I asked them well how do I get a fraud investigation of my account when its froze and they had no answer its extremely frustrating. Then I got a letter from them in Feb that stated to call a number to get account reopened, when I called they had no idea of any letter stating that, denied it, told me it was wrong, or I misread it. Bank of America, N.A. Moreover, the suit alleges, the bank reversed credits to unemployment recipients accounts that it had previously granted, causing the accounts to fall into a negative balance and preventing the individuals from accessing any of their funds. My unemployment posted to my card. You wont be able to talk to anyone at unemployment the system will hang-up on you. I was left with no money to live on and no one could give me a glimmer if hope in getting the money back. You can change these settings at any time. I called BofA, they gave me an efax number to fax my police report to my BofA Claims account. I am glad this has been brought to the surface. When i told one of the reps that it was the fault of BofA for allowing a hacker to transfer money out if my acct. I check my transactions to make sure I am not being charged unknown charges. My benefits card declined. According to the complaint, the bank is responsible for administering the payouts and EDD is not able to force Bank of America to change its ways. 2021 CBS Broadcasting Inc. All Rights Reserved. Literally called and stayed on hold from 8am-5pm and at exactly 5pm automated message said we are now closed and was disconnected. Many defrauded EDD cardholders I decided to log into my Bank of America app and try to transfer $170 from Bank of America to my zelle account and for about 5 minutes the money was deducted out of my balance approved upon review of course and then my balance went back to the same as it was before I started the zelle transfer. in a hearing held Tuesday, ABC 7 News reports. He quotes Bank of America customer service representatives in the class action lawsuit, who admit to hearing about the issue regularly. They tried to tell me UIA debited it off of my account. Bank of America had urged the panel to allow the class action lawsuits to proceed separately using "informal coordination" to organize the legal proceedings. In the economic devastation of the Covid-19 pandemic, millions of people are relying on unemployment and similar government benefits to provide money for basic living expenses. I received my card from Bank of America and activated the card. I had my entire 1500 deposit taken the day it went onto my BofA EDD card. I recieved my new card and tried to activate it but the whole account is now closed. . Thus is ridiculous 6,330 was taken out of my account and then to top it off they put my account in negative of standings for 6,330 so everytime I verified and the edd paid me the bank kept and deducted it from the 6,330. These Bank of America cards are supposed to be protected by the Zero Liability policy, I guess thats just a lie they are allowed to get away with. but yet the transaction was made in Los Angeles, CA ATM?? My card says, CLOSED. I would love to know how I can participate in this Class Action suit. The day it was stolen I called fraud. We will sign up for sure. I even emailed them at the corporate office and I assume I was passed along to asomeone else, because I never received a reply email either. This is horrible!!! Public File for KBCW-TV / KBCW 44 Cable 12. Its been five months and Im still appealing my case with unemployment. This browser does not support PDFs. And no one can tell me anything. Had 10 days to send back yada yada. My Bank of America account was hacked and someone spent 1200 dollars out of my account and it was a hassle to get them to pay me back but they did. On January 26, 2021, Altshuler Berzon LLP, together with co-counsel, filed a federal class action lawsuit brought by plaintiffs Roland Oosthuizen and Rosemary Mathews on behalf of themselves and thousands of other Californians who have been victimized by fraudulent transactions in their Bank of America-issued unemployment benefit debit card accounts. my ui account was hacked forr $440 back in september i called and submitted a claim waited a week for a new card and when i received the new card i set up a new pin and noticed it had $20 on it, hmmm. The named plaintiff in that case reports $400 was stolen from her unemployment benefit account. Copyright 2023 KGO-TV. Its not just my bank card that is frozen its my entire bank account and they have made it to where it looks normal looks like everything is working properly and the only one thats going to know that it doesnt work is me when I try to use it. On February 21, 2021, 1 had $983 stolen off my EDD debit card when I went to buy groceries at a Lucky supermarket. They said they are canceling my card and will send me a new one in the mail. Instead of completing their investigation they closed the claim in which I had to have it reopened November19,2020 I reopened my claim I would call everydAy letting them know how important it was for them to hurry up with their investigation I had rent to pay along with other bills.. all they kept t telling me was that I needed to be patient and wait.now its February my claim was completed and I still havent received my credit back in my account . Thieves stole thousands of dollars from my account and then Bank of America froze my account denying me access to my own money. I also added I have a maximum one time ATM withdrawal on my EDD prepaid card of $700, so how could I ever withdraw $1000 at a atm BofA per transaction? I immediately contacted Bank of America prepaid card services to find out the problem, and they informed me that the problem stemmed from my sponsor, which would be EDD, and to contact them. I called BofA right away and they told me claims was closed for the day and to call again in the morning, so I did. I would like to be part of this class action. B OF A told will take them 90 days to investigates . I assured him that the card probably would not work because everyone has told me the same exact thing that they dont know whats going on everything looks good except for the fact that my account is partially frozen 2 everything except for deposits. I searched the number on white pages and BINGO, the number matched with the name the email was registered under. "We believe that the damages in this case are in the tens or hundreds of millions of dollars because there are so many victims," said Danitz. . Bad enough EDD is more than 8 payments behind on my claim, when i do get a payment, someone fraudulently takes it and no help is given by BOfA. Called BofA to report fraud and start a fraud case. They buy the magnetic card copier off of Amazon it even comes with like 20 blank plastic cards with blank writable magnetic strips on them ! More information on the agreement can be found in an update on this page. Which in itself makes no sense as theres a BofA atm 100 feet away, why pay $3 to use a different banks atm. This field is for validation purposes and should be left unchanged. OMG and keep following up said they closed my case as stands. I have since received a deposit from EDD but have no way to access with BOFA having a block on my account. I call Edd they say everything is great on their end per my account. There are a lot of untrue recommendations but because i havent worked with all of them i cant tell you not to trust all of them. How????? Ive researched tonight. Just a back and forth ordeal. I had to go 2 months without any income. Ive had 2000 stolen from my account in 3 transactions all which were made at Bank of america atm . The day before I spent 4 hours on hold for a EDD specialist to release my payment, as I do every 2 weeks as they keep having countless errors on my account no agent knows how to fix and so since the extension this year I have to call in every 2 weeks and hold for 3-4 hours to get my funds paid out. I have nothing to do with fraud Im confused, broke now, lost dont know who to turn to and I keep having panic attacks because I feel like someones out to get me. Actions does not process claims and we cannot advise you on the Couple of days later I got in a letter from BOA stating that my case is closed and Amy remaining balance now can be use. i said great my funds have been restored? said Yick. They either deflected my question with their own question or ignored my question completely and changed the subject. "As soon as I told her, 'There's fraud on my card,' she said 'I'm unable to help you,'" said Jennifer Yick, a San Francisco resident who is a plaintiff in the case. I will be filing a police report and an FTC online report of the fraud. An investigation was started by BOA. SAN FRANCISCO, Feb. 3, 2021 /PRNewswire/ -- Mary Alexander & Associates filed a class action lawsuit in federal court in San Francisco on behalf of thousands of Californians against Bank. My other bank even told me they accepted the funds and BofA still wont give me back my money. I was fraded $1,003 dollars from my EDD account at Bank of America as well as 3.5 miilion other people. There was a remaining balance of $25 but they closed the account and canceled the card and issued another card which was also closed. My and my husbands account was hacked 5 times with over $8,000 taken out of our social security. Now a class action lawsuit has been filed against Bank of America. "As a result, thousands have lost their only lifeline due to fraudulent transactions and hacked accounts.". Get class action lawsuit news sent to your inbox sign up for ClassAction.orgs newsletterhere. Im still trying to recover the $400 taken from my edd bofa account. Bank of America closed my account so now I cannot view passed bank statements. On 4/2/21 I discovered $1,256.00 was missing from account and I immediately B of A to report the following withdraws were fraudulent since my card was in my possession and my PIN number never written down or given to anyone. I was working in Pasadena that day and time of the withdrawal. I assumed this meant my money was refunded and all was well, but NOOOOO! #4 WOW! First published on June 4, 2021 / 1:28 AM. They should also be made to pay penalties to each customer whose money was not refunded in a timely manner. I have tried contacting bank of America and they say they have nothing to do with the account and payments. add me to plz i cant even get a replacement card from them cause my strip wont swipe due to damage so im stuck with useing online trasnactions and haveing to repay friends just to get cash back. They said 10 business days for the credit while they investigated. I knew there was plenty funds to purchase the groceries and gifts I had for my family. We are going through this now. As a result of filing with the CFPB, I received an email from a woman from Bank of America complaints, stating she wanted to solve the problem. I had 300.00 taken out of my account then they froze my account. They open a claim only for me to call today the 21st for them to tell me my claim was closed. I gave the person a call, to hopefully try to reason with them, told them how much they stole and that if they didnt return it, id call the police (I did). I was denied money from the atm my card was froze on Christmas Eve and not a dime had been on my card since. I go on the Edd site, and fix it because it must have been a random glitch when doing my new claim. I have a similar story..I went to bofa on Feb 1 to take out 1k when the ATM said insufficient funds..so thinking there was a mistake..I tried again only to find that indeed 1k was gone..I immediately went in to the bank to complain but was told I had to call the number on the card..I called explained what happened they reassured me It would be handle but my account would be locked for protection until I receive my new card in 3 days..received my new card but to my surprise it was lock and would take over almost to months to get my remaining funds released but with out my 1k being put back..so when I called on March 23rd I was informed that my case was closed on Feb 2..one day after I filed my original claim..so all the times I talked with the representative they was lying to me claiming that they were working on my claim but wasnt..so I had to have them reopen my claim again and wait for them to replace my money..on April 13 I still didnt hear from them so I called and they filed a hardship..to weeks later still no money..now today April 26 once again filed another hardship..Im like why would I have to file a hardship to get my own money..basically the same run around. I then emailed my senator Scott Wilks and his assistant had me sign a authorization so she could look into the matter. "All my money's gone. Ive been waiting for over two months for ANY sort of answer from BofA and still have nothing. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. Obviously that is all the money I had access to and now I will not be able to buy groceries or pay bills this month. When you email unemployment, you will get a standard your email back saying they received your message. They say they are holding it during the claim period and will deduct the claim dont clear. THERE IS DEF VERY SHADY ACTIVITY GOING ON!!! I had 1500 in one account for a scholarship fund I started for my mentor that passed away. Rampant fraud led Bank of America to freeze approximately 350,000 unemployment accounts beginning in October, according to this new class action lawsuit. According to the lawsuit, California residents receiving benefits from the states Employment Development Department (EDD) are each provided with a Bank of America-issued debit card through which they can access the funds. This f****** motherfuker got to be f****** kidding because I just did that with my valid ID that I drove 6 hours to go get to verify myself I got no damn gas I need my money what else do you want from me. Three months in a row funds where transfered with out my approval with I shouldnt have reported the fraudulent transaction and jus took a be$400 loss cuz my account would have still act. I dont know if the money is still in account because no one can see the account since it was closed. 2023 CBS Broadcasting Inc. All Rights Reserved. If you have lost money to scam anytime at all, there is a solution. When I called they told me that they could not process my claim until EDD unfroze and confirmed my identity. EDD, Bank Of America At Odds Over How To Deal With Fraud Victims' Claims January 12, 2021, 12:17 AM Despite assurances from California's Employment Development Department (EDD) and Bank of America that they are working together to fight fraud, Kenny Choi tells us that emails between EDD and Bank of America obtained by KPIX 5 show the two . This whole things is complete BS. They said no. Bank of America (BoA)'s newest racially discriminatory program provides a casebook study in what "equity" is really about - racial discrimination perpetrated by billionaires against poor . The EDD acknowledges issues through its online system. On April 6, 2021, another class action lawsuit was lodged against Bank of America in California federal court claiming a consumer could not access her unemployment benefits through the bank. I was treated lije it was up to me to prove to them that I was not the crook! If you have a bank account with BofA or anyone else SET UP DIRECT DEPOSIT so your benefit goes from EDD straight to your account eliminating that risk of ATM theft. "So what EDD is doing is that instead of waiting to pay benefits while they look into a continued eligibility issue, they . But because of this, EDD has froze my account and I havent been paid by them for 9 weeks. They are a mess and its on my dime. The Employment Development Department has millions of claims on hold. I am losing everything I worked for and BOA has no compassionate for Americans out here relying on what little DOL is hanging over our heads. I spoke with a man from the fraud department who verified my identity and purchases and he said that he had the input a couple of things to make the card work again and that he was sure that the car would work now. 0:03. I felt like a rat on a wheel. My account been frozen sense 09152020 for edd to check my identity everything back to normal with edd but bank card still frozen with money in the account as of 03092021, $2,600 was stolen from my BOA unemployment debit card. I had a Bank Of America business account and my account was hacked with someone putting their unemployment money in my business account. Read our Newswire Disclaimer. I called boa n they told me it was a withdrawal at a boa atm. I had $4778.00 supposedly deposited by unemployment but I never received it. 1203.00 was stolen from my account and my account frozen by BofA, then reopened, but stolen funds never returned. Add me to your class action, I have the same issue on feb 15 2021 they took 1000 dlls from my account the same day that was deposit that money and I put a claim and know boa is telling my account is closed and I have to call Edd because they froze my account and Edd dont answer any calls so how I supposed to get this fix this is so frustrating, $420 was taken out of my account an actual ATM withdrawl, I contacted Bank of America right away and they seen the transaction was in a different city at the same time i was trying to get money out so they froze the account and said that i will recieve a letter in the mail in 10 days about the claim and they would send a new card. I just found out that EDD unfrozen my account on April 1, 2021. September 20, 2021. Instead they. How can this even happen with consumers money? "With this agreement, we are committing to additional measures to help unemployment recipients who have been victimized by fraud receive their benefits as quickly as possible," Bank of America said in a statement to KPIX 5. Because of this stuff my card has been deactivated since December. Pending Settlements; Investigations; At first the person I spoke with kept insisting that I had changed the info and initiated the transfer. Eight similar lawsuits were filed shortly thereafter. What a joke every rep told me something different.

Gerrymandering Activity Worksheet Answer Key, Amy Jones Obituary Springfield Il, Do Possums Eat Mice, Articles C