In recent years they've started carrying more organic and vegetarian products, which is great. It has been a reoccurring issue monthly. They have become more of a supermarket police force bordering on the ridiculous. Giant Eagle refused and told me to contact Columbia. So I went to the self-checkout, and there I was harassed by two other employees. Service 17 Value 15 Shipping 7 Returns 9 Quality 13 I was not sure what she usually drinks so my daughter and I were discussing it as she pays more attention to this stuff than I do. (Either January 3rd or 10th). I talked to the team member Pam today 3/7/22 who did not seem very friendly or helpful and then told me they still cant guarantee this medication will be in stock within 3 days. 4. See reviews, photos, directions, phone numbers and more for Giant Eagle Grocery locations in Washburn, TN. I've never been treated so poorly by the Mgr. Tell us what you think about Giant Eagle, Market District, GetGo, Giant Eagle Pharmacy or Curbside Pickup & Delivery and we'll give you free perks! To the point when the customers would just straight up insult the shoppers. Branch address 3239 Washington Pike, Bridgeville, PA, 15017, US. I sat yesterday for almost an hour listening to their music and right at this moment I am still on the phone once again listening to music for a half hour and still waiting. There are maybe 2 shoppers behind me at this point loosing patience probablyhe changed the price to $5.99 for me i thought why didnt the other guy do this.. the 1st man arrives back" i couldn't find the product". The attendant looked to find it in the car wash and could not. Two weeks later (today) the same product cost me $6.39. 1.0. Giant Eagle Grocery - CentralPercentum GetGo. Giant Eagle Grocery in Washburn, TN with Reviews It's more of an inconvenience than a convenience. AND i understand some giant eagle's are charging for those bags! Unfortunately, I collect s.S. Order submitted Dec 15. So they keep putting out thinking it's fixed. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Publication date 2014-01-24 Topics Giant Bomb, Quick Looks. I looked at the label and it said it was prepared at 10:20 a.m.; I bought it at 3:54 p.m. My parents come here to get produce, and they got me into the habit, too. Giant Eagle.. Canfield Ohio Please look into this matter because I am not alone on this issue, and this is why many of your customers shop at Giant Eagle. User; Business User; . My husband **** called their customer service two days later and was informed that I had to call. Leave a review. Local grocery store in north eastern US. Find 477 listings related to Giant Eagle Grocery in Washburn on YP.com. Gain trust and grow your business with customer reviews. I am requesting a refund or replacement as Columbia is refusing to replace it, saying it is Giant Eagles responsibility. Digital coupons only STINK! Category Food & Beverages. He blewup at me " i was just trying to help" i said in a very rude way! more staff and a for them to answer the phone promptly, we are only one family going through this can you emagine how many more there are. Mandates are NOT law! Order was $20 more than what the original order placed indicated. Giant Eagle's Customer Service is despicable! That's just plain irresponsible and rude. Depending on your role and location, you might qualify for all or some of the following benefits. Is this your company? BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Plus no sorry nothing. Giant Eagle released a new "myperks" program that simplifies the way you earn and redeem perks. I through away the bananas and food that shouldn't be wiped off. For your reference, details of the offer I reviewed appear below. No one has called me yet. States they care about work-home balance Pro diversity culture That they deliberately don't care to abide by the ADA law, or the Civil Rights Act of 1967. I went to Giant Eagle in Washington Pa for vaccines. (419 . i don't have a complaint as much as need advice. I was contacted by giant Eagle later that day saying there was a problem with my payment and to bring my card with me when I pick up my order up. Even the store manager was unaware that flu shot hours were limited! I have been in the consumer rating business for many years and never seen it as bad as this before. 1. Not sure- was a huge waste of my time, 8 o'clock coffee priced on sale at $14.99 on shelf. I ordered a cake online for my sons 6th birthday on tiesday I got an email saying the bakery accepted my cake and will be in contact with me if they have any questions on Thursday well today is the Saturday of my sons birthday and at 730 in the morning I get a call from the bakery saying it was my fault for something I didnt do they they couldnt make my cake when I am suppose to be picking up said cake at 9am so 1 hour 30 minutes before I am suppose to pick up this cake they called me to tell me they are not making it after they sent me the email saying my order was accepted Thursday now I have to hurry and scramble and try to get another cake Ive been having cakes made at giant eagle since I was a little girl I am 33 years old so over 25 years of my life my family and Ive been getting cakes from giant eagle and this incident here I will never for the rest of the time I am alive spent any money at any giant eagle establishment. They told me it was the best they could do and offered no solutions. Giant Eagle Pharmacy offers consumers convenient options when it comes to filling and refilling prescriptions and specialty pharmacy needs. Your self check out is hardly a convenience. Find Reviews, Ratings, Directions, Business Hours, Contact Information and book online appointment. $#*! Only complaint is the pricing is high, occasional specials are good value, but by and large you can always find the standard staple groceries for less money elsewhere. It was 5:15. Working hours Thu 6:00 am - 12:00 am Tue 6:00 am - 12:00 am Wed 6:00 am - 12:00 am . Overall im frustrated, but I just want my money refunded. On pick up on Dec17 prices increased. The rudeness of store associate and unwillingness to help. Giant Eagle Customer Service Complaints Department For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. This person was watching everyone in the line as if they were stealing. Desired outcome: Recent Google Reviews. My mother and her friend reached out to Lyft first, but due to the fact it was purchased through Giant Eagle they referred her back to the store. It's not hard to be a decent human being. The people are wonderful & very helpful! So i activated an offer for spend $150 get $10 bonus. She then just said rudely, take it up with customer complaint or something like that which was very insincere. I buy brand name wines and medicines and detergents at this store and its also in walking distance. I would give no stars but a minimum of one star is needed. I can't help but to notice a 1 star for most of the reviews. This was about 6:30pm. Pay is not enough and they use you as a tool rather than a hard working human being. because most of these people are the same ones that don't wear a mask in public and are just using COVID an excuse to be lazy and be an $#*! I paid for a SHOWROOM car wash and parts of my car weren't even touched! Phone number +1 412 914 0830. Giant Eagle Pharmacy caller complaints. Giant Eagle Reviews Updated Mar 3, 2023 Find Reviews Clear All Full-time, Part-time English Filter Found 2,753 of over 3K reviews Sort Popular Popular COVID-19 Related Highest Rating Lowest Rating Most Recent Oldest First 3.5 53 % Recommend to a Friend 60 % Approve of CEO Laura Karet 952 Ratings Companies can't alter or remove reviews. One gift card was able to be redeemed on fuel, the other two continuously were said to have a zero balance even though they had never been used. Our partners at the Trib said the move has ALDI BEATS THE PANTS OF YOUR STORE PRICES AND SERVICE! Then why text me in the first place! Every one of the wings had at. We would like to apologize for the consumers experience at the Stelzer location. Good MorningThe consumer's request was filled in December, however, it appears they never received it. 6932 West Central Ave, Toledo, OH 43617. I hard getgo higher up boss dont care give 2 unpaid 15minuts brake and 30minuts lunch. You can use the phone app to let them know you are on your way. Store associates think that they own the grocery world. Rude staff Please in the future check your produce before just tossing it carelessly on the shelf. 261 7008. After picking up the order, I realized that none of the substitutions or the additional item were there. I had to go to Kroger to get a cake for my granddaughter. File a complaint. She still refused. As I was making my sandwich today, 9-29-18 the entire center of the You know that the wheelchair is dangerous, and yet you still allow Sally Dodds US. This will surely increase the credibility of your complaint. As a public service if you are unable to serve your customers to the best of your ability and abide by the law, then you deserve to be shutdown and to go bankrupt. Unknown, 2 Complaint(s) Help even if you are not a cashier, you work for GetGo! I explained to them my same situation, and they continued to harass me and discriminate. Giant Eagle reviews & complaints. this item is currently being modified/updated by the task: derive . The attendant in self check out who I could not identify d/t her mask but had short grey greasy hair and baggy clothes. We contacted our card service vendor to request a refund fromColumbia, however the request was denied, citing all sales are final after activation. For years my wife and I, occasionally have purchased croissants, large and small size, from the above GE bakery, and they were wonderful. Branch address 2840 Washington Rd, Canonsburg, PA, 15317, US. Don't catch until I get home. last year using the same card the gas pump charged me for premium gas when i pushed the button for regular. Desired outcome: BBB Business Profiles generally cover a three-year reporting period. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. I have been contacting them for several days now, and I feel like theyre giving me the runaround. Very disappointing. I think i talked to a team lead? Desired outcome: Giant Eagle Supermarket - 2365 East State Street, Hermitage, PA - ctMobi 5-7 minutes he was gone. The signs indicate you can buy beer here, which is . A multibillion dollar company has scammed a consumer out of $200 Desired outcome: A guy with a strange accent was very rude and started to yell at me. My 18 year old daughter was with me and we went into the liquor part of the store to get vodka because my 26 year old niece likes vodka. The rudeness of store associate and unwillingness to help. I just came back to Giant pharmacy after being with CVS. In hopes to fix this issue for me and other customers for future. For those that need immediate medicine like insulin or inhalers for lung issues, it's a matter of life or death. Giant Eagle, Inc. Diesel Mechanic Review: It was a job to perform They tend to have better deals on produce than Kroger (Georgesville Road location has produce of similar quality), and their produce is infinitely better than what you'll find at Walmart. I tell them it stops when the tank is full. There was a manager standing at front of store with one cashier checking out a long line of customers. Regards, File a complaint. Complaint about Giant Food Stores? File now, we help resolve it! Other customers heard this and couldn't believe it either. (being the thing that will keep me out of the store.a cashier was as sick as a dog. We pulled at, what looked to be the image printed on this paper, and it basically took off the top of the cake, icing and all. I hard few people pass out at car wash because cant have any Hi my name is Brittany Yaw my phone number is [protected]. This is over a $300 charge. Recently it has been a hassle and very annoying and difficult to swipe your card at the pump and get your free gas and just go.. I look forward to my perks and using them when I can get a full tank of gaswhich I have been doing for years. This will surely increase the credibility of your complaint. So I had to leave my full cart in the aisle while I walked out and went across the street to Kroger who would never deny someone service because of health issues. Upon explaining my concern, store associate said they are out of all items. Please update the website to indicate when a service is not available during regular business hours. If she was helping it would not be anyone to watch! 3, Report #1504161 . I am first off disappointed by the new renovation. I flipped. they had no problem refunding my fuel perks then. This is not acceptable. The last time I purchased Giant Eagle Pasteurized Half and Half, it was $3.79 for a half gallon. On 11/25/22 I purchased a Columbia gift card from giant eagle for $139.99. I like the meat because it's fresh but with these prices, I can't see paying for bags that don't hold up til you get out of the store. Shed light on the availability of medication needs brought to someones attention. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Everytime I go through it a shift manager has to come over so I can complete my transaction cause your system is so flawed. Desired outcome: I new package if and when they come into the store, I went through the car wash yesterday July 10, 2022 and the washer latched onto my drivers side mirror and ripped off the back of the mirror. I am a conservative person & I really like Giant Eagle! They formed a company called "Eagle Grocery.". The Giant Eagle Grocery App is the best tool for online and in-store shopping and saving! Giant Eagle, (store #4029). Procedure is simple and painless and the staff is ALWAYS pleasant. I will use Rite Aid that does care about the patients well-being, does not let prescriptions expire and notifies the patient when the prescriptions are ready or if there is a problem with a refill. 22 reviews of Giant Eagle "Store's nice and clean, including the parking lot. Our Benefits | Giant Eagle Careers Heather works the front end of the store she is very rude loud screaming at other employees that work there she made one of the older women cashier's cry in front of customers she screams at them right infront of customers one of your employees that worked there for over 45years retired because of her getting in her face pointing her finger and screaming infront of customers something needs to be done with her you don't treat people that way especially your elders and never scream infront of customers thank you for your time, Desired outcome: I will NEVER walk in a Giant Eagle again! So here's one problem, why would you give a customer ahead of us their prescription while you said you were closed and then not answer us when we rang the bell? Be the first one to write a review. Here clients can delve deep into delicious meals, and tast. . Giant Eagle is an American supermarket chain with stores in Pennsylvania, Ohio, West Virginia, Indiana, and Maryland. Went to service desk Gm came right out listed to me briefly and started walking away and yelling fir the employee to comeover..my voice was loud and iasked him not to walk away was done yet i made these pointsnever enough cashires or lanes openthey make you wait for ever to pay, if im bagging and cashiering which im NOT COMPENSARED FOR ITS BEYOND BELIEF WHEN AN ATTENDANT IS RUDE AND WALKS AWAY WITHOUT FIXING THE PROBLEMAND YOUR PAYING PREMIUM PRICES THROUGH OUT THE STORE! For the price I paid, I am very disappointed in the quality. 20 Things You Didn't Know about Giant Eagle - Money Inc No one seemed to care about the mistake made in the store. but 2. We had ordered two made to order coffees, one hot and one iced. Store associate did not receive full count of prescription, doesn't listen to emploeeys side of complaint, cashier tried to fight my husband in from. 814-734-5036 Giant Eagle Pharmacy. Browse; Login . So I did this time. The program was launched at 34 locations in 2021. Then she said I was trying to steal it! The next best thing would be some sort of response just so I know you are aware of my issue. Every time we try calling to get scrips refilled encluding many times in the past as well as yesterday and this morning I haven't been able to get anyone on the phone . Hello ********* Hope the conversation the 3 associates had was very good. Hello, Unfortunately COLUMBIA SPORTSWEAR has denied the refund. I have proof in black-and-white. Management also doesn't know how to utilize people to their best ability. 2. Please get rid of this person. Customer care is no care Good meat but bags break and prices are too high, Wide selection, pretty good produce and meats, average quality store brand items. I need someone from Giant Eagle to call me and let me know how to file a claim and where to send this receipt for the replacement. Flu shots are only available from 10a-6p. The drive thru at Giant Eagle in Washington Pa. 15301 is absolutely in need of rules and regulations. For example, pharmacy business hours are 8a-8p. I was aggressively harassed and discriminated against today around 12:40 at the 2801 E. Waterloo Rd. We're also your destination for cooking, entertainment, living, and saving tips, advice, and information. Although I very much appreciate a wheelchair that I can put my mother in (the only way she can shop) it has become dangerous. Submit a complaint and get your issue resolved. i purchased unlimited carwash as a Christmas gift and she lost it before putting it on the car. Disability and food assistance, so every penny counts. Giant Eagle: Reviews, Complaints, Customer Claims | ComplaintsBoard I had purchased a head of lettuce only to bring it home and opened it to find that it was covered to the core with black moldy looking dirt. I will not shop at this store again and will encourage others to not shop here as well. Look at your competition! The language that was heard today with the front of the store staff was horrible. Working hours Thu 6:00 am - 10:00 pm Tue 6:00 am - 10:00 pm Wed 6:00 am - 10:00 pm . GIANT EAGLE SUPERMARKET - 15 Photos & 16 Reviews - Yelp NEVER GOING BACK, Desired outcome: With the renovation that has taken place at the Rochester location (I don't mind utilizing the self check out) however, the staff are left to stand around and talk. Giant Eagle Employee Reviews | Comparably Ive talked to several managers ,I have written everybodys name down and I even spoke with giant Eagles corporate office . Was contacted by customer service, and was basically told that they condone harassment, abuse, hate, discrimination, and refusal of public service to anyone with a medical condition who are unable to wear a mask. I realize that's how it works. In hopes to fix this issue for me and other customers for future. How do I get to use my car was pass now that I lost the sticker before I was able to put it on the windshield, cashier tried to fight my husband in from of the people, Read full review of Giant Eagle and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. Start your review today. It's absolutely disgusting how you're employees treat their customers, an absolute disgrace, unethical! Immediately a woman who works there came over and started bagging my items while I was scanning them. It was for curbside pick up. 5 Our Avon Lake Giant Eagle on Lear Road , Avon Lake, Ohio , is the Best Brian , The produce manager is simply the BEST Goes over and beyond to help me the customer The Manager is always there if you need him , listens and addresses all our concern I use My friendly Giant Eagle Pharmacy for all my prescription needs . I would like an email sent to my email address [protected]@gmail.com so that I can explain further on how rudely I was treated, and I did not appreciate it. This pack was so dried out, and the breading so hard, that you could hardly eat it. 5.0. Its absolutely disgusting how youre employees treat their customers, an absolute disgrace and unethical! I have already stopped shopping here except for a quick stop because the prices are so high but i guess the money i spent in overpricing i can spend a little of that and make the extra 3 mile trip to Shop-n-Save. There is no answer over the weekend, so when I get ready to start the fight again on Monday, I check my $100 cards and showing on my app one has a balance of $0 and the other has a balance of $2.28. I sent the main manager Adrian A**** an email with the transaction history of my card.

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