All it took was just a call to Mildred and our preferred time and restaurants was guaranteed even the day of. You decide when and where you want to take your vacation, and book your nights directly. All the wait staff were smiling and helpful. 99% of the times its the buyer fault, BECAUSE YOU DONT READ THE CONTRACT!!!! My favourite theme nights were Italian (unlimited lobster! There are now separate or private areas for the VIP club members such as lounges and special beach area. Dear guest,First of all we would like to thank you for your kind review about your recent holiday with us at IBEROSTAR PlayaMita.It is a pleasure to read such a lovely review about our hotel, your nice words confirm that our daily efforts in exceeding our guests expectations are on the right path.Again we thank you for your review and hope that IBEROSTAR will continue to provide you with excellent experiences in the future.Best regards,Quality ManagerIBEROSTAR Mexico. The club memberships were originally inspired by the loyalty of their customers, over forty percent of whom returned for additional vacations within the chain of resorts. Book Now Free Nights Fast Quickly earn a free stay with this deal. I thought you only get a 25% discount and only the Caribbean properties were all inclusive in the price. Member rates, free nights, and special details during your stays. We were particularly impressed with Oscar and Isobel. Here are some of the comments on Facebook about Star Prestige: "It's an upgrade to any room class. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. You decide where, when and for how long you want to enjoy your vacation time relaxing without further complications forgetting point-based systems or mandatory minimum stays. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. Within any time allowed for penalty free cancellation? We will share your comments with Mario, Mildred, Darcy and all our staff who went beyond your expectations. The driver was already waiting for us with cool scented washcloths and bottles of water. over a year ago. We have 4 nominees also. They will tell you they have a prize for you at the end. We generally travel off season so have been able to book properties thus far. I cannot relate to Facebook stuff as I do not do it. The hotel offers a shuttle service to Sayulita, Bucarias, Puerto Vallarta for a fee. WrongWeekToQuit 2 yr. ago. I asked to speak with a manager and that was refused. Non-Golfers have a transportation fee of $20.00 from Bavaro / Punta Cana / Cap Cana / Uvero Alto Hotels (paid in cash to driver) Non-Golfers have a Cart Fee which is paid in the pro shop. Club members also have access to members-only specials without the stress of blackout dates, limited allotments, and restrictions on time purchased. Jose the Sommelier and Darcy helped us with their recommendations. Review tags are currently only available for English language reviews. This year its August in Costa Rica which were looking forward to. I was blown away by that attention to little details like this.Room amenities: standard Star Prestige amenities as others described. Please refer to the special terms and conditions for groups here. There were some local entrepreneurs on the beach but if you said no gracias they moved on. Vote. Choose all that apply. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. I don't know how but they always knew when to tidy up so as not to disturb us. Includes 1000 Bonus IHG One Rewards Points each night of your stay. After a 2-hour chaotic airport immigration lines, it felt like heaven. Weve benefited from 25% off with friends in Tenerife. We choose the iberostar brand because they didn't have club and non club guest so everyone received the same service. Even though it is not part of IBEROSTAR, we would forward your comments to them in order to avoid future inconveniences with our guests. The threat of collections was not clearly communicated. Thank you Darcy and Ruben for re-arranging his schedule so he can work on the rooftop while we were there!Spa: We enjoyed our complimentary Swedish massages both inside the spa and outside. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. These beautiful resorts offer luxury vacations in prime locations around the globe including the Dominican Republic, Spain, Brazil, and Mexico. Iberostar Hotels & Resorts is a leading hotel chain that is committed to developing a responsible tourism model, focused on caring for both people and the environment. Iberostar Creta Panorama & Mare. The website for booking is glitchy and after spending an hour trying to book a hotel stay I realized it was definitely not worth it. Cool selection of channels from all over the world, but buffering took too long so made it impossible to watch. Choose from Mallorca, Caribbean, Mexico and more. It would be wonderful to welcome you back again soon!Kind regards,Quality ManagerIBEROSTAR Mexico, our plane was delayed due to a Technical fault and so we ended up with 2 nights at this Hotel.The hotel and its grounds were immaculate and its staff were very friendly, we only ate in the buffet restaurant but the food on offer was vast and the quality was high.The rooms were spacious and clean, although my Husband and i were given a room with two beds, both beds were bigger than a single but way smaller than a double so we opted to have one each.our balcony was large and over looked the golf course and had a side ocean view, it was lovely to sit and listen to the waves crash against the beach.the hotel had what looked to be a very good entertainment programme and a nice kids pool area.we had a thoroughly enjoyable extra two days in beautiful Mexico, Dear guest,On behalf of IBEROSTAR Playa Mita we want to thank you for giving us the opportunity to be the hosts of your recent vacation!We are glad to read that you had a lovely stay and would like to extend our appreciation for taking the time to share your opinion with others travelers. US. If your request meets the terms and conditions of the Best Online Price Guaranteed, you will receive confirmation within two days. 23-36 night's holiday. We decided to make January our regular month to visit for that reason alone.Last year we saw someone cleaning the hot tubs and the balcony glass everyday, but this year we noticed it getting dirty. Personalised offers, surprises and much more. Inside the spa is quiet and you can use the wet facilities. We were always so excited to see him wherever it was, and he came by almost every night to recommend something special: a menu item or a perfect wine to go with it. Transportation: We requested private Iberostar pick-up service from the airport (Escalade) for an additional charge. With priority reservations we never felt stressed or worried that we won't get it. One was a two bedroom self contained in the Hilton on the tail end of the strip, it was fab! Reserve your stay with Iberostar Hotels &Resorts.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. They loved this personal touch.Room cleaning: Our room attendants were like fairies. Some of our adults only 'Hotels, Sorry, your search has no results "{{ search }}", Write a minimum of %{number_letter} letters, Were sorry, no hotel was found. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-64232935', '');}, 'log_autolink_impression');Iberostar brand for the same equal treatment of all guests no tier bull$hit like a lot of other resorts, but I guess the management in Spain thought they should get on the bandwagon.. sadly. This section will display all Club Memberships associated with an contact, both active and cancelled memberships, as well as providing users a membership history for customers. Start being part of The Club that aims to satisfy your every need and achieve a higher level of luxury. sig. So far it has been nothing but lies. BLACK FRIDAY is here! Ive never met such a fantastic personality and cant wait to see him again soon.It took a lot of hard work of a lot of people to make it look easy and enjoyable. We drank 1 or 2 bottles of wine from the Prestige Wine list every night. And as an added bonus, we were able to enjoy cocktails and snacks right away. Was a member of Pro Club for years and now Bellevue Club. WE ARE ALWAYS HERE FOR YOU Customer service How can Iberostar's customer service help you? Your exclusive travel and lifestyle benefits are within your reach. Iberostar Dominicana. Call us for free to the following number 900 811 676, Monday to Friday (09:00 to 22:00) (GMT+01:00) If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Make all your reservations from the same location and dedicate yourself to enjoy each trip or getaway. Contact Iberostar The Club Specialist Today! To claim this, you only have to fill in the form available at www.iberostar.com. Whether it was a special rose petal decoration or fresh flowers in a vase. One downside is that a couple of times our waiters at the buffet were visibly nervous when serving us or horrified if there was a mistake. *Not applicable in our hotels in Tunisia,Morocco, Cape Verde and Greece. 0-15 night's holiday. Customer Reviews are not used in the calculation of BBB Rating, Need to file a complaint? For this reason, the price we are currently showing you is for guidance purposes only. Iberostar Costa Dorada. Please see our partners for more details. If you would like to pay for your booking now, we will charge the price in your currency. In addition, you can benefit from this service on more than one device. Be Sociable, Share! The ride that last time took 1h 20m by bus, took about 35 mins by car. We purchased the silver membership in 2015. Our room had a lovely view and the housekeeping staff kept the room spotless. Add the email addresses separated by a space to which you would like to send your search: Add the emails to which you want to send the offer and separate them with a space in between each one: This promotion requires a minimum occupancy of, Your selection has been changed to the promotion selected. Other than the special seats at the beach, did you get anything special at the pools? Iberostar The Club offers its members exclusive opportunities whenever they vacation with Iberostar's international chain of hotels and resorts. With Iberostar The Club, you could save as much as 50% over resort retail prices, and sellers can expect to get a fair market price for their membership for sale. Everything here has been fabulous. You also might want to Google this. She needed to change the dates of her reservation, which you cant do with the non refunds reservation, and we ended up finding a cheaper rate for a longer period of time. Personally, I do not find the perks worth it. Book Now You're Only Getting Better With Age Like a fine wine, you're only getting better with age. This was a direct lie. Thank you for your honest answers. Why? Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? BUT the rooftop still had practically no signal. MY ROOM ONLINE: CHOOSE THE ROOM YOU LIKE BEST ONLINE, There are benefits everywhere at Iberostar.com. Are you a resident of Cape Verde? The price to become a club member seems awfully steep. Don't miss exclusive deals on stays in hotels and resorts across the Canaries, Balearics, mainland Spain and further afield. Report inappropriate content kimol Pennsylvania Level Contributor 1,014 posts 36 reviews 33 helpful votes 2. The grill cook explained that his burgers are the best b/c he cooks everything fresh. Date of experience: August 25, 2022. Weve been asking for it since last year, but there has been no change. I have not been disappointed with anything here during our stay. Dont have enough time right now? CC. I loved the wine tasting event more. By selecting this option, after confirming your booking, you will automatically become part of the Horizons community, giving you a next-level Iberostar experience: When you log in, choose to sign up to Horizons to enjoy discounts and benefits. The award-winning hotels and resorts understand and strive to meet your expectations, so you can rest assured of stepping off the plane and into a welcoming environment where all you have to worry about is having a great time in a beautiful place. Rooms: We got amazing welcome packages: cheese and fruit platters, white and red wine and champagne. Obtn hasta un 10% de descuento sobre el total de tu reserva. Create new memories surrounded in luxury and the pleasures you deserve. My husband, me and his parents stayed at Iberostar Playa Mita for the third time in 18 months. The hotel was very clean and the food was very good. We felt sorry for the entertainment staff who worked so hard and many people left early because it was so late.The Pacific Buffet was our favourite specialty restaurant. Alternatively, immerse yourself in the history and tradition of destinations like Montenegro.The portfolio of Iberostar Beachfront Resorts exclude Iberostars interests in Cuba. BBB Business Profiles generally cover a three-year reporting period. We saw whales spouting offshore from the rooftop bar. The Club was born out of the need to offer a full experience to our most loyal guests, as well as to those visiting us for the first time.An exclusive meeting place with the possibility of membership in Mexico, Dominican Republic, Jamaica and Brazil. . Only one promotional code can be applied to any one booking. Membership Has Its Perks AAA members receive discounted room rates. Marielena at night for turndown service left us a surprise EVERY single night. To use our mobile site, please enable JavaScript. Then our favourite bartender Mario came back for the last part of our stay and his presence just elevated everything for us. Varies. ), International (duck in orange sauce!) Save up to 40% off on all of our hotels. Send your searches and come back to them whenever you like. Iberostar The Clubprovides wonderful accommodation options for your next vacation to Mexico, Jamaica or the Dominican Republic, and you can get the best deals possible here on the resale market if youre looking to buy, rent or even sell a vacation club membership. and consent for BuyATimeShare and. Youre also supposed to get priority booking in the la cartes but never seem to get it. After spending over 2 hours with the representative, who wants to spend 2 hours reading every little sentence in a contract? Beaches of fine sand and crystal-clear waters, great cultural richness and the country's vibrant gastronomy as a finishing touch to an exclusive experience created for you. Iberostar Hotels & Resorts is the leading tourist hotel chain with a presence in the major tourist destinations in Spain, the Mediterranean, Mexico and Caribbean. Sign up now to get access to the EXCLUSIVE BLACK FRIDAY PRE-SALE. Star Prestige is the nightly deal you buy. We choose the iberostar brand because they didn't have club and non club guest so everyone received the same service. Some of the people in your search are children under the age of age. 2. We are now down to the last 3 days of our winter vacation 2018. You would think they would make an exception considering we have made alternate reservations at the same location and that we are staying to attend a funeral. Thanks for the tip will check their Facebook page. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. This post has been removed at the author's request. Our silver membership contract (signed at Iberostar Punta Cana) contained a 5 business day grace period to cancel, and we exercised that right on the fifth day. My son and his girlfriend has used the benefit in Punta Cana last month. Depending on the type of membership membership will also allow you to get: Exclusive members only content; Access to exclusive, members only events; Special design members only T-shirts; Gifts from the club and it's sponsors; A 12 month Go3 sports package that will allow you to watch every single Rytas game Are you a resident of Peru? They only charged us for the "extras" that we were given after signing the contract, and that is actually written in the contract, and justifiable, so I guess the advise to "read the contract" provided from some of the other comments is good advise. Wha??? It worked out to be about $60/person/round trip after our membership discount. Are there special offers for children at Iberostar hotels? I've read a lot of posts stating that the Iberostar Club seems to not be advantageous for most in many cases the promises made do not come to fruition and those that have bought into the club are finding cheaper prices online so there is no cost savings at all. We are also given 10K points to learn we only have 5K. Learn More Plan a winter getaway now You're closer than ever to finding your next escape. Mario is our sunshine and joy! Thank you for giving us the opportunity of being your hosts; it will be our pleasure to welcome you back in your next visit at IBEROSTAR Playa Mita. You need to select a destination, hotel or one of the featured suggestions, We have marked the family hotels so you can see them all. Check-In: As soon as we arrived, a concierge was already waiting for us at the front. BBB reports on known marketplace practices. The main buffet has at least 12-15 different high-quality cheeses every night plus jams, fruits, honey to pair it with. Login to Explore A World Of Savings Remember Me Forgot Password? Change the currency and view prices in your preferred legal tender. What are your vacation interests? The reason we prefer the (ta && ta.queueForLoad ? Offers & Packages Earn 2K every 2 nights Register to earn 2,000 bonus points every 2 nights through April 14, 2023. However, in some hotels have an age limit for children at check-in. Iberostar Cozumel. I couldn't log in Netflix either. Saturday and Sundays(10:00 to 18:00). You can get 10% off the total cost of your booking. We've never once regretted buying the membership because what we got in exchange is something so invaluable - the ability to completely relax, recharge and enjoy the absolute top-notch service at steep discounts. We heard the salmon was good also. Try searching again, Were sorry, no destination was found. Access 100+ Resorts Worldwide BBB Business Profiles are subject to change at any time. From right now, guests in our hotels can enjoy free Wi-Fi throughout their entire stay*. Explore your membership Contact us to learn more about of the exclusive benefits and services of your Membership I'm interested in: Select only one option Learn about the benefits of your membership Special Vacation Offers Reserve a vacation stay to learn more about the benefits Name Surname Address City Country State or Province Date of birth Allow yourself concessions that make you live unique experiences. Last year they were intimate with 4-5 people, but as Star Prestige is getting more popular, its starting to feel like a party, about 10-12 people each time. How BBB Processes Complaints and Reviews, Better Business Bureau Serving the Pacific Southwest. You can get 10% off the total cost of your booking. Get a discount of up to 5% off the total cost of your booking. You get 6 bottles of top shelf premium alcohol, a top shelf bottle of wine, LOccitane Verbena toiletries and access to some really good better wines at no extra charge and never get the we dont have the wine you want, try this one. With our innovative and free My Room Online service, you can take a virtual tour of the hotel and choose the room you like best before arriving at the hotel. I love the l'Occitan selection. Book Now Kalamazoo Hotels Iberostar The Club A universe of privileges conceived for you Designed to provide the best experience, personalized services and extraordinary care in any of our multiple destinations around the world. This was a direct lie. At select Iberostar resorts, members have access to exclusive Member lounges for a more intimate, private experience during the trip. Nice idea, but doesn't really work. Forget about points-based systems or mandatory minimum stays. I had ample time to read the contract, and in truth I only skimmed it. trust me. This is disappointing to hear. Yes, BC is smaller, more expensive and has less of everything, BUT, it is sedate most of the time and you can find quiet spots to . If youre considering The Club membership, this review is for you. andrew costa. She has such a calming and confident presence. Were really excited that Iberostar is building a Grand hotel next door. Tripadvisor performs checks on reviews. Preferential rates in our hotels, golf courses and spa, exclusive areas in the hotels and a multitude of la carte services. Eres residente enPortugal? Trendsetter was sold as an added bonus- but flight prices are very similar with the airlines. I lost the deposit which was paid and I understand that. Double Black membership with 2 weeks per year or 4 weeks in the Registry Collection network! We now currently have 3 reservations booked and we only need two. Discover everything we offer you around the world, always in the hands of luxury. We joined with the intention of only using the grand resorts and were assured the 25% discount would be applied to the grand resorts. Everyone kept saying: "Welcome home!" We were visiting at the height of whale mating season so we saw them breeching and playing in the distance everyday. {{ changeDateOutput(lastSearch.check_in_date) }} - {{ changeDateOutput(lastSearch.check_out_date) }}, New hotel due to open on {{hotel.data.next_opening_date_message}}, The voucher code cannot be found in the system, No more vouchers can be redeemed for this promotion, The promotion does not include offers at this hotel, The occupancy entered does not comply with the occupancy requirements of the promotion, The promotion does not apply for the users level, Enter your travel dates to check and see if the code is valid. This is the version of our website addressed to speakers of English in the United States. more. beach clean, staff helpful,food was decent, great variety.. golf course was very scenic but pricy, and the staff at the golf course were Very rude and Not customer friendly, Dear guest,Thank you very much for your preference and for expressing your opinion about your vacation with us at IBEROSTAR Playa Mita. Check-In: As soon as we arrived, a concierge was already waiting for us at the front. Re: Everyone at the Iberostar Grand who bought Prestige Club. If you find a better price, we will match it and also apply a 5% additional discount! The biggest surprise at time of cancellation is that the membership can not be cancelled except through delinquency of payments and a report to collections with a credit ding. Find Iberostar Destination Discover Well guide you through the process. Plan a stay with us and enjoy discounted rates for senior. Also, the only reason we cancelled is that there are just the two of us, and it is unlikely we could share our membership with family members as most of them don't really do the "all inclusive" type of holiday, so my cost comparisons (after having access to the membership website) told me that we would save, but taking into account the initial payment, we might just break even if we averaged 1.5 trips a year. Had we been able to expand the number of holidays per year by going more often (wishful thinking :)) or sharing with family members, then the overall program seems like it would have been a good thing, so the bottom line, we didn't cancel because the program is not worthwhile, but simply because the numbers didn't quite work out for 2 people traveling on average of 1.5 times a year. I was coerced into getting the membership with benefits for savings to stay at their resorts. The only change we would make would be to start the evening entertainment at 9 rather than 9:30. Join us for a change of view and new experience in travel. Our staff strives every day to provide the best service, they are always glad to help.On the other hand, we regret to know that you did not have the same experience with the golf course.

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